Frequently Asked Questions

Dr. James does not bill insurance directly. However, insurance may be used for services such as laboratory testing, imaging, and prescribed medications when applicable

 Yes, we work with your insurance provider to obtain prior authorizations when required for labs or medications.

We accept major credit/debit cards, HSA/FSA cards, Care Credit, AfterPay, and other payment methods as listed at checkout.

Yes, select services and wellness programs may be bundled into packages. Please inquire for current options.

Direct Primary Care is a membership-based model where patients pay a monthly fee for primary care services. This allows for more personalized care, longer visits, and easier access to your provider, without insurance billing for routine care.

DPC membership pricing varies by age and care needs. Monthly fees typically range from $99 to $549 and will be reviewed during enrollment.

Your membership may include: 

• Unlimited or generous office visits 
•   Longer appointment times 
•   Direct access to your provider via phone or secure messaging   
• Preventive care and chronic disease management   
• Basic in-office procedures   
• Care coordination and referrals when needed 

DPC does not bill insurance for routine primary care services. However, insurance may still be used for labs, imaging, specialist visits, and medications when applicable.

Yes. Many patients use DPC alongside high-deductible insurance plans. HSA/FSA cards may be used for membership fees—check with your plan administrator.

While similar, DPC is often more affordable and focuses on ongoing primary care rather than luxury access or per-visit fees. 

In addition,  concierge medicine also bills insurance, while DPC does not.

DPC is ideal for individuals who:

• Want more time and access to their provider
• Prefer transparent pricing
• Have high-deductible insurance or are uninsured
• Want proactive, preventive care

DPC is ideal for individuals who:

• Want more time and access to their provider
• Prefer transparent pricing
• Have high-deductible insurance or are uninsured
• Want proactive, preventive care

Yes. Memberships are typically month-to-month and may be canceled with written notice. Specific terms will be outlined in your membership agreement.

Yes. Memberships are typically month-to-month and may be canceled with written notice. Specific terms will be outlined in your membership agreement.

Yes, family and employer-based DPC options may be available. Please contact us via phone at 443-842-4027 or email at info@purehealthandwellnessdpc.com to discuss custom plans.

Yes, family and employer-based DPC options may be available. Please contact us via phone at 443-842-4027 or email at info@purehealthandwellnessdpc.com to discuss custom plans.

Getting started is easy—schedule a consultation or enrollment visit to determine if DPC is the right fit for you.